Frequently Asked Questions

How do you ship?

Since we are a major grower of native plants, we ship year-round anywhere for commercial projects. The same will be true for most retail customers, with restrictions in some states: AK, CA, shipping costs are calculated when you put your order together on this website. You’ll be able to see shipping costs before completing the transaction. We usually ship via UPS, at the beginning of the week after the order was received, so that you’ll receive your plants by Friday. The same process takes place when we “drop ship”(a plant order is placed by you and requested to be sent to another person).

Can I place an order now and have it shipped later?

You can order in advance and we will ship whenever you want. Example: order in Fall when availabilities are highest and have plants scheduled to be shipped during a specific week the following Spring.

Can I send in an order by “snail mail”?

We cannot accept orders by regular mail.

Can I come to your nursery to choose and pick up my plants?

Due to zoning restrictions, we cannot have retail traffic.

Do you guarantee your plants?

All of our plants go to “sleep” (become dormant and usually lose all or some of their foliage) during the Fall and Winter. Although their roots can remain active and grow, you won’t see flowers and new leaves until the following Spring. In other words, your plants may arrive looking dead. As long as the ground isn’t frozen, you can still plant, although we recommend waiting until Spring to plant perennials (wildflowers, grasses, and ferns). Their smaller root masses are more subject to “frost heave” (they pop out of the ground) which can kill them.

NOTE: When ordering during Fall and Winter, you can always request a Spring delivery to help ensure success.

We always guarantee our plants to be healthy and true to species. We will replace any plant one time if it dies within one year of the ship date. A photo of the dead plant is required.

What happens if I receive plants that are dormant?

All of our plants go to “sleep” (become dormant and usually lose all or some of their foliage) during the Fall and Winter. Although their roots can remain active and grow, you won’t see flowers and new leaves until the following Spring. In other words, your plants may arrive looking dead. As long as the ground isn’t frozen, you can still plant, although we recommend waiting until Spring to plant perennials (wildflowers, grasses, and ferns). Their smaller root masses are more subject to “frost heave” (they pop out of the ground) which can kill them.

NOTE: when ordering during Fall and Winter, you can always request a Spring delivery to help ensure success.

Is there a minimum order requirement?

There is no minimum order requirement but we are offering FREE SHIPPING with orders of $75 and over.

Do you accept Discover/AMEx/PayPal/Applepay?

We accept major credit cards (VISA, MasterCard, Discover, American Express), and PayPal.

When is the best time to plant?

While plants are dormant and after the frost has left the ground in Spring. Or in Autumn, after the leaves fall but before the ground freezes. Because our plants are container grown, they have all of their roots. They can be planted year-round if the soil is workable. Summer plantings need special attention to ensure that they receive adequate water. You should plan to monitor plantings closely for one full growing season. After that, no special care is needed.

Do planting instructions come with my plants?

Planting instructions will accompany each plant order. This will include information on how big a hole to prepare, and fertilization and watering needs. Advance site preparation is always a good idea, especially for larger orders like those for rain gardens.

Which of your plants are best for pollinators?

All native plants benefit something in the ecosystem. When you click on a specific plant, the description will tell you if it’s especially good for pollinators.

How tall are your plants?

Most #1 (1 gallon) trees are usually between 2’ and 4’, shrubs are usually between 2’ and 3’. Perennials vary greatly depending on time of year shipped and species.

Do your plants meet ANSI standards?

ANSI is the acronym for “American Standard for Nursery Stock”. The original standards date from 1923 and have been updated over the years. These standards were an attempt to standardize container designations and expected plant sizes and branch configurations throughout the nursery industry. Our plants are grown primarily for the restoration market which does not usually require adherence to ANSI. Plants you buy from us will be appropriately sized for their containers.

How do I know what plants will grow and thrive where I live?

Click here to see which zone your property is in.

Are you organic?

We are not certified organic. We use a minimum of chemicals, usually within our greenhouses, necessary to control diseases and harmful insects. Whenever possible, we use natural controls, such as predatory insects. Native plants are part of a large ecosystem. As such, they provide food and shelter for native insects, so we do not interfere with those relationships. We do not use neonics (neonicotinoids which harm bees).

Do you use neonics (neonicotinoids, harmful to bees) in controlling pests?

We are not certified organic. We use a minimum of chemicals, usually within our greenhouses, necessary to control diseases and harmful insects. Whenever possible, we use natural controls, such as predatory insects. Native plants are part of a large ecosystem. As such, they provide food and shelter for native insects, so we do not interfere with those relationships. We do not use neonics (neonicotinoids which harm bees).

Where do you get your plants?

We are a grower. We grow native plants exclusively.

Do you sell seeds?

This is a new website, so we are offering only plants that we feel are most sought-after by retail customers. Customer inquiries and feedback will help us determine what else to offer in the future (seeds, hardgoods, additional species). You can expect the plant list to change as existing inventories are sold and additional species now in production become ready for sale. We sell many other native species for restoration projects. Sometimes these are available but not listed. It’s best to email with inquiries.

Can I buy a gift certificate?

Gift certificates are available. You can also buy plants and have them sent directly to someone else (called “drop ship”). The same processes can be used for Christmas, Hannukah, birthdays, or any holiday or special occasion.

Can I buy a plant as a gift for someone else and have it sent to them?

Gift certificates are available. You can also buy plants and have them sent directly to someone else (called “drop ship”). The same processes can be used for Christmas, Hannukah, birthdays, or any holiday or special occasion.

Do you sell other plants that are not offered on the website? Will you be offering other native plants or items besides plants in the future?

This is a new website, so we are offering only plants that we feel are the most sought-after by retail customers. Customer inquiries and feedback will help us determine what else to offer in the future (seeds, hardgoods, additional species). You can expect the plant list to change as existing inventories are sold and additional species now in production become ready for sale. We produce many other native species for restoration projects. Sometimes these are available but not listed. It’s best to email with inquiries.

Can these plants be sent as Christmas gifts?

Gift certificates are available. You can also buy plants and have them sent directly to someone else (called “drop ship”). The same processes can be used for Christmas, Hannukah, birthdays, or any holiday or special occasion.

Is there a Santa Claus?

Yes, Virginia, there is a Santa Claus…and he loves giving native plants to good little girls and boys!

What if I want to order plants as wedding favors?

Plants and sizes on our website were selected to best suit the needs of most customers. For special inquiries, please email us with details. It is best to include your phone number.

Do you work with organizations using plants as fundraisers?

Plants and sizes on our website were selected to best suit the needs of most customers. For special inquiries, please email us with details. It is best to include your phone number.

I’m creating/restoring a large area of my property and want to use native plants. Can I get a discount?

We do not offer discounts. Some larger projects may qualify for wholesale pricing. Email your company name and/or describe your project for consideration.