Frequently Asked Questions

How do you ship?

We now ship via FedEx. Orders are shipped out on the week you select, and depending on how close you are to our nursery in MD, shipping will take anywhere from 1-4 business days. You will receive a notice with tracking information when your order ships out. You will be able to see shipping costs before completing the transaction.

Can I place an order now and have it shipped later?

You can order in advance and we will ship any time within our seasonal shipping timeframe.

Can I send in an order by “snail mail”?

We cannot accept orders by regular mail.

Can I come to your nursery to choose and pick up my plants?

Due to zoning restrictions, we cannot have retail traffic.

Do you guarantee your plants?

All of our plants go to “sleep” (become dormant and usually lose all or some of their foliage) during the Fall and Winter. Although their roots can remain active and grow, you won’t see flowers and new leaves until the following Spring. In other words, your plants may arrive looking dead. As long as the ground isn’t frozen, you can still plant, although we recommend waiting until Spring to plant perennials (wildflowers, grasses, and ferns). Their smaller root masses are susceptible to “frost heave” (they pop out of the ground) which can kill them.

NOTE: When ordering during Fall and Winter, you can always request a Spring delivery to help ensure success.

We always guarantee our plants to be healthy and true to species. We will replace any plant one time if it dies within one year of the ship date. A photo of the dead plant is required.

NOTE: We cannot be responsible for plants that are shipped to locations outside their recommended USDA growing zone. These zones are included in the description of each plant. Please see our Terms & Conditions for more information.

What happens if I receive plants that are dormant?

All of our plants go to “sleep” (become dormant and usually lose all or some of their foliage) during the Fall and Winter. Although their roots can remain active and grow, you won’t see flowers and new leaves until the following Spring. In other words, your plants may arrive looking dead. As long as the ground isn’t frozen, you can still plant, although we recommend waiting until Spring to plant perennials (wildflowers, grasses, and ferns). Their smaller root masses are susceptible to “frost heave” (they pop out of the ground), which can kill them.

NOTE: When ordering during Fall and Winter, you can always request a Spring delivery to help ensure success.

Is there a minimum order requirement?

There is no minimum order requirement.

What are your payment options?

We accept VISA, MasterCard, and Discover. We also accept PayPal.

When is the best time to plant?

While plants are dormant and after the frost has left the ground in Spring. Or in Autumn, after the leaves fall but before the ground freezes. Because our plants are container grown they have all of their roots, and they can be planted year-round if the soil is workable. Summer plantings need special attention to ensure that they receive adequate water. You should plan to monitor plantings closely for one full growing season. After that, no special care is needed.

Do planting instructions come with my plants?

Planting instructions will accompany each plant order. This will include information on how big a hole to prepare as well as watering needs and mulching suggestions. You can also see our planting instructions here. Advance site preparation is always a good idea, especially for larger orders like those for rain gardens.

Which of your plants are best for pollinators?

All native plants benefit something in the ecosystem. When you click on a specific plant, the description will tell you if it’s especially good for pollinators. We also have a page dedicated to pollinator-friendly plants.

How tall are your plants?

Most #1 (1 gallon) trees are usually between 2’ and 4’, shrubs are usually between 2’ and 3’. Perennials vary greatly depending on time of year shipped and species. Seedlings are usually between 6″ and 12″.

Do your plants meet ANSI standards?

ANSI is the acronym for “American Standard for Nursery Stock”. The original standards date from 1923 and have been updated over the years. These standards were an attempt to standardize container designations and expected plant sizes and branch configurations throughout the nursery industry. Our plants are grown primarily for the restoration market which does not usually require adherence to ANSI. Plants you buy from us will be appropriately sized for their containers.

How do I know what plants will grow and thrive where I live?

Click here to see which zone your property is in.

Are you organic?

We are not certified organic. We use a minimum of chemicals, usually within our greenhouses, necessary to control diseases and harmful insects. Whenever possible, we use natural controls, such as predatory insects. Native plants are part of a large ecosystem. As such, they provide food and shelter for native insects, so we do not interfere with those relationships. We do not use neonics (neonicotinoids which harm bees).

Do you use neonics (neonicotinoids, harmful to bees) in controlling pests?

We do not use neonics (neonicotinoids, which harm bees).

We are not certified organic. We use a minimum of chemicals, usually within our greenhouses, necessary to control diseases and harmful insects. Whenever possible, we use natural controls, such as predatory insects. Native plants are part of a large ecosystem. As such, they provide food and shelter for native insects, so we do not interfere with those relationships.

Where do you get your plants?

We are a grower. We grow native plants exclusively.

Do you sell seeds?

Currently, we do not carry seeds. We offer plants that are most sought-after by retail customers. Customer inquiries and feedback will help us determine what else to offer in the future (seeds, hardgoods, additional species, etc.). You can expect the plant list to change as existing inventories are sold and additional species now in production become ready for sale. We produce many other native species for restoration projects. Sometimes these are available but not listed. It’s best to email with inquiries.

Can I buy a gift certificate?

Gift certificates are available. You can also buy plants and have them sent directly to someone else (called “drop ship”). The same process can be used for  birthdays, anniversaries, or any special occasion within our seasonal shipping timeframe. On the checkout screen, you will be asked “Is this a Gift?” If you check the box, you can also add a personalized message to your gift!

Do you sell other plants that are not offered on the website? Will you be offering other native plants in the future?

We offer plants that are most sought-after by retail customers. Customer inquiries and feedback will help us determine what else to offer in the future (seeds, hardgoods, additional species, etc.). You can expect the plant list to change as existing inventories are sold and additional species now in production become ready for sale. We produce many other native species for restoration projects. Sometimes these are available but not listed. It’s best to email with inquiries.

Can these plants be sent as gifts?

Gift certificates are available. You can also buy plants and have them sent directly to someone else (called “drop ship”). The same process can be used for  birthdays, anniversaries, or any special occasion within our seasonal shipping timeframe. On the checkout screen, you will be asked “Is this a Gift?” If you check the box, you can also add a personalized message to your gift!

What if I want to order plants as party favors?

Plants and sizes on our website were selected to best suit the needs of most customers and our shipping capabilities. For special inquiries, please email us with details. It is best to include your phone number.

Do you work with organizations using plants for fundraisers?

Plants and sizes on our website were selected to best suit the needs of most customers and our shipping capabilities. For special inquiries, please email us with details. It is best to include your phone number.

I’m creating/restoring a large area of my property and want to use native plants. Can I get a discount?

We do not offer volume discounts. Some larger projects may qualify for wholesale pricing. Email your company name and/or describe your project for consideration.